01 General Introduction & Eligibility
Re999 is an online gaming and Sports Betting platform serving players in Bangladesh and other countries. These Terms and Conditions This document forms a legally binding agreement between re999 and its users.
By using the re999 website, mobile app, or any related services, you agree to be fully bound by these terms. If you do not agree with these Terms and ConditionsIf you disagree with any part of these terms, please refrain from using the re999 platform.
Re999 reserves the right to amend or update these Terms & Conditions at any time without prior notice. Changes take effect immediately upon publication on the website. We recommend reviewing this page regularly.
These Terms & Conditions are originally published in Bengali. In the event of any discrepancy with a translated version, the Bengali version shall prevail.
02 Account Registration & Eligibility
To open an account on re999, the following eligibility requirements must be met. re999's Terms and Conditions All information provided during account registration must be complete, accurate, and truthful.
- Age Restriction: You must be at least 18 years old. Registration by minors is strictly prohibited.
- Single Account: Only one account is permitted per person, household, device, or IP address.
- Accurate Information: Your name, address, phone number, and payment details must be accurate.
- Identity Verification (KYC): Identity verification via national ID or passport is required before making a withdrawal.
- Location: Residents of countries or regions where re999 services are prohibited are not permitted to register.
Re999 reserves the right to verify any account. If false information or evidence of multiple accounts is found, the account will be closed immediately and the balance may be forfeited.
Users are solely responsible for keeping their account password and login credentials confidential. Sharing your account with others is a violation of re999's Rules may constitute a violation and grounds for account termination.
03 Deposits, Withdrawals & Payments
Re999 provides a simple and secure payment system for Bangladeshi users via Mobile Banking and Nagad. All financial transactions are protected with SSL encryption.
Deposit Rules:
- Minimum deposit amount is BDT 200.
- Deposits are generally credited to your account instantly.
- You must use the correct reference number when making a deposit.
- Only deposits made from a mobile number registered in your own name are accepted.
Withdrawal Rules:
- Minimum withdrawal amount is BDT 500.
- Withdrawal requests are processed within 24 hours. In most cases, they are completed within 15 minutes.
- Withdrawals may be held until KYC verification is completed.
- Wagering requirements must be met before bonus funds can be withdrawn.
- Re999 may request additional documents to verify a withdrawal when necessary.
If money laundering or fraudulent activity is suspected, re999 is required to suspend any transactions and report the matter to the relevant authorities.
04 Bonus & Promotion Terms
Re999 regularly offers a variety of bonuses and promotions for its members. However, each bonus has its own Terms & Conditions which must be followed.
- Welcome Bonus: Earn up to 150% bonus on your first deposit. A 30x wager on the bonus amount is required before withdrawal.
- Cashback Bonus: Cashback is paid at a fixed rate on weekly losses. A 1x wagering requirement applies to cashback.
- Referral Bonus: Refer a friend and both of you receive a bonus. The referred person must make their first deposit.
- Free Spins: Free spins are available on selected slots games. Wagering requirements apply to any winnings.
Using multiple bonuses simultaneously is generally not permitted unless specifically stated. If wagering requirements are not met within 7 days of receiving a bonus, the bonus and any associated winnings will be forfeited.
Re999 reserves the right to change, suspend, or cancel bonus offers at any time. Any attempt to obtain bonuses fraudulently will result in account closure.
05 Betting & Gaming Rules
Re999 offers a wide range of gaming services including Sports Betting, Live Casino, and slots. Each game and betting category has its own rules.
Sports Betting:
- Minimum bet is BDT 50. The maximum bet depends on the game type and odds.
- Once a bet is confirmed, it cannot be changed or cancelled.
- If a match or event is cancelled, the bet amount will be refunded.
- If a bet is accepted at incorrect odds due to a system error, re999 reserves the right to void that bet.
Casino & Slots:
- All games are powered by RNG (Random Number Generator) technology and are regularly audited by independent third parties.
- Re999 is not fully liable if a game is interrupted due to technical issues on the game provider's end.
- Any winnings obtained by exploiting software bugs or errors will be forfeited.
Re999 is committed to fair play. Any account suspected of irregular betting patterns or bot usage will be subject to investigation.
06 Responsible Gaming
Re999 is deeply committed to responsible gaming. Gaming is entertainment — to ensure it never becomes a problem, re999 provides a range of support tools.
- Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
- Session time limit: You can set a limit on how long you play in a single session.
- Self-exclusion: Exclude yourself from the platform for anywhere between 1 week and 6 months.
- Cooling-Off Period: You can take a temporary break from gaming activity.
- Reality Check: Receive periodic reminders showing how long you have been playing.
If you feel that gaming is negatively affecting your life, please contact our support team or Responsible Gaming Visit the page. We are always here for you.
07 Account Suspension & Closure
Re999 reserves the right to suspend or permanently close accounts without prior notice in the following circumstances:
- Evidence of operating multiple accounts is found.
- Providing false or inaccurate information during registration.
- Using fraudulent, bot, or automated software.
- Involvement in money laundering or any other illegal activity.
- Registering as a minor.
- Abusing bonuses or exploiting system errors.
- Abusive behavior toward other users or staff.
Upon account closure, any valid balance (excluding bonuses) will be returned to the user unless evidence of misuse is found. Users may also request account closure at any time through support.
08 Privacy & Data Protection
Re999 places the highest priority on protecting users' personal information. Data provided during registration is used solely for service operations.
- Personal information is never sold or shared with third parties.
- Information may be disclosed to relevant authorities when required by law.
- All data is secured through 256-bit SSL encryption.
- Payment information is stored in compliance with PCI-DSS standards.
For more details, please visit our Privacy Policy Read the page.
09 Dispute Resolution
If a dispute arises over any transaction, bet, or game result, please contact the re999 customer support team first. We are always committed to providing a fair and prompt resolution.
- An initial response will be provided within 72 hours of submitting a complaint.
- A final decision on complex matters will be communicated within 14 business days.
- Decisions made by re999 may be appealed to the relevant licensing authority.
All disputes will be handled in accordance with the guidelines of the Curaçao eGaming licensing authority.
10 Changes to Terms & Conditions
Re999 reserves the right to modify any part of these Terms and Conditions reserves the right to partially or fully amend these terms. Users will be notified of significant changes via email or through the platform.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. We recommend visiting this page regularly.
If you have any questions or feedback regarding these Terms & Conditions, please contact our support team: [email protected]
These Terms and Conditions Last updated in January 2026 and effective immediately.